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Zune frozen on charger pic!
#  Nov 05, 2007 at 11:20 PM
Join Date:
Nov 05, 2007
Post Count:
5
TURN YOUR ZUNE ON AND THEN PLUG IT IN YOUR COMPUTER.




I HAVE BLACK ZUNE...... (-_- Frozen....-_-)

PLEASE PLUG YOU ZUNE AFTER YOU TURN IT ON
#  Nov 05, 2007 at 11:22 PM
Join Date:
Nov 05, 2007
Post Count:
5
The Battery drain maybe work. mines dying right now on nov.5 2007. another way before you suggest a friend. tell him/her to ON the zune FIRST then Plug it into his/her computerr
#  Nov 21, 2007 at 2:44 PM
Join Date:
Nov 21, 2007
Post Count:
1
The 'draining battery' trick works. But you must connect to a USB 2.0 port.
You cannot connect to a USB 1.0 port. The USB 1.0 port will cause the problem again. Unfortunately, Zune manual does not mention this and wasted me a lot of time.
#  Apr 20, 2007 at 1:19 PM
Join Date:
Apr 20, 2007
Post Count:
1
Hi to all. The reason Im here is cuz I just bought a Brown Zune and I installed the software that came on the CD, everything went ok until the software asked me to connect my zune to the PC. Inmediatly after connecting it to the back of my PC the zune lighted up and a picture of a charger appeared.

It has been on since then and nothing I have tried works, no resetting, nothing until now. It was the first time I had connected this Zune. My computer doesnt recognizes it and thou I took out the USB cable it still has the same picture and it wont turn off. If anyone knows why is this or how to fix it please help!!
#  Apr 25, 2007 at 7:32 PM
Join Date:
Jan 12, 2007
Post Count:
223
Have you tried shutting it down by holding the back button and the middle button down together?
#  Apr 30, 2007 at 5:51 PM
Join Date:
Apr 30, 2007
Post Count:
1
Hello all, I'm having the same problem with my Zune It has been disconnected from my pc for 3 days and the charging icon is still lit. I have tried all the basic troubleshooting themes ...any ideas? RC
#  May 02, 2007 at 6:52 PM
Join Date:
May 02, 2007
Post Count:
2
Hi guys, just bought a Zune two days ago. Last night I tried syncing and I have the dreaded frozen charger screen problem as well.

Has ANYONE actually remedied this issue yet?

The Microsoft tech guy I spoke with infomed me that I have to wait until the battery is fully dead, then try charging for exactly 3 hours.

I am beginning the waiting game, but I find it disturbing that no one has found any real solutions to this problem.
#  May 02, 2007 at 8:41 PM
Join Date:
Jan 12, 2007
Post Count:
223
I've read that it's related to the battery being unable to charge and this link was offered. Not sure if it will help:

How to charge the battery in your Zune device
#  May 06, 2007 at 6:30 PM
Join Date:
May 06, 2007
Post Count:
2
Hey guys, like everyone else here..I just got my zune yesturday and I tried charging it over night...No luck. I let the battery die and charged it again...still FROZEN..I really like the zune, does anybody have a remedy to this? I don't teally want to get an IPOD video. Would really appereciate it...ton of people are having this problem. :excl:
#  May 09, 2007 at 6:53 AM
Join Date:
May 09, 2007
Post Count:
1
ok so..has ANYONE found a solution for the frozen screen deal??? i just got my Zune today...and it's froze. i've been trying to figure out what the problem is ALL day...not lying. and i would really really really like to know how to fix it...nothing works!!! i'm sooo sad.

ps if anyone knows...or could help email me at: westside_gangsta_pranksta@hotmail.com and i'm Jo Jo

thanx soooo much
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