Not Yet Rated Zune USB Problem Dis/Connects constantly

#  Feb 21, 2008 at 2:34 PM

Join Date: Feb 21, 2008 Post Count: 1   311 User Options View All Posts By 311 View 311's Stats     i plug in my zune to my usb and sometimes it works and sometimes it doesn't, and when i does work it only charges and doesn't open the zune software so i could delete videos and stuff, what do i do? is it the usb or what?

#  Mar 12, 2008 at 5:57 PM

Join Date: Mar 12, 2008 Post Count: 2   dosx User Options View All Posts By dosx View dosx's Stats     ugh i was having the same problems lastnight when i went to upload some new vids and music to the stupid pain in my rear. going through the unzoon-ing process. trying to hard reset it but it doesnt seem to go through at the moment. trying to start off fresh and -hopefully- it works. wish me luck =========================== so much for luck. the XP PC (where all the music is stored) still cycles through the connect/disconnect sequence. for gits and shiggles i looked around and lo and behold there is a zune for 64 bit vista now. so i installed that on my laptop. smooth as glass no problems at all. ugh... ================== tried a well-hidden port on the back of the machine. that along with the software reinstall seemed to do the trick

#  Sep 13, 2007 at 8:26 AM

Join Date: Sep 13, 2007 Post Count: 2   dynamik User Options View All Posts By dynamik View dynamik's Stats     All of a sudden whenever I hook up my Zune to my PC, no matter what USB slot, my computer doesn't recognize Zune. Well it does, in a way, you can hear the alert sound for a connecting/disconnecting usb device going on and off constantly. Zune software does not recognize it nor does windows, yet the device will charge if i leave it doing it's connecting/disconnecting thing for awhile. Has anyone experienced this? Anyone have any tips/solutions? I'd really appreciate any help, thanks. Oh yeah, I'm using XP.

#  Dec 26, 2007 at 11:00 AM

Join Date: Sep 13, 2007 Post Count: 2   dynamik User Options View All Posts By dynamik View dynamik's Stats     It seems like it was something on my side causing the problem, not zune. I'm not exactly sure what I did but I must of uninstalled some programs and that fixed it. See if your Zune works on another computer, if it doesn't then there's most likely something wrong with the zune itself but in most cases it's most likely your software/drivers causing the issue.

#  Nov 20, 2007 at 1:20 AM

Join Date: Nov 20, 2007 Post Count: 1   gtarace09 User Options View All Posts By gtarace09 View gtarace09's Stats     I have a similar problem. I connect it and it shows up in the Device Manager but it always fails to install the driver software. I don't understand the problem i have reinstalled Zune software multiple times and tried multiple ports. It just won't install the driver software. SOMEONE HELP ME I NEED MUSIC TO LIIIVE!!!

#  Oct 01, 2007 at 7:37 PM

Join Date: Oct 01, 2007 Post Count: 1   jland5 User Options View All Posts By jland5 View jland5's Stats     I've had the same problem - I've tried every step listed here, and also uninstalled and installed my USB drivers. No matter what I do, I still have the same problem. It's my friend's zune. She can hook it up to her comptuer and not have the problem. However, I believe the problem's related to the driver involved - it doesn't start doing this connect/disconnect :001_9898: until the driver is installed. I've used both the 1.0 and 1.2 drivers - with no luck. So if anyone figures this out.....I'm glad I personally didn't buy a zune.

#  Nov 11, 2007 at 10:28 PM

Join Date: Nov 11, 2007 Post Count: 2   kgibson User Options View All Posts By kgibson View kgibson's Stats     On my desktop computer, I can't seem to charge/connect/sync the Zune. All other USB devices (printer/scanner/mouse/webcam) work fine. I tried multiple ports. I get the repeating bing-bong sound every 3 seconds. The exact same Zune and software work fine on my laptop. Same level XP SP2 on both computers. Two multi-hour calls to tech support have not fixed the problem, so I just gave up and use the laptop.

#  Nov 23, 2007 at 1:39 PM

Join Date: Nov 11, 2007 Post Count: 2   kgibson User Options View All Posts By kgibson View kgibson's Stats     Check to see if you have libusb installed. I installed it to support another usb device. Removing it seemed to fix my connnect problem.

#  Apr 02, 2008 at 12:10 AM

Join Date: Apr 02, 2008 Post Count: 1   MikePintoUSARMY User Options View All Posts By MikePintoUSARMY View MikePintoUSARMY's Stats     Hey guys, Just won a Zune 30GB Halo 3 Edition, and couldn't get it to work. Tried everything, unistalled Zune, uninstalled drivers, disconnected, reconnected, rebooted my laptop, rebooted the Zune itself, nothing worked for more than a few seconds. I read a post above that recommended unistalling LibUSB. Well, I tried it and everything is working fine now. For vista users, here's an easy way to do it. Open start menu Type "libusb" into the little search bar at the bottom "Uninstall LibUSB-Win32" should appear at the top. Click it and click next to uninstall. Worked like a charm for me.

#  Dec 02, 2007 at 9:36 PM

Join Date: Dec 02, 2007 Post Count: 4   mix96r User Options View All Posts By mix96r View mix96r's Stats     I got this from the microsoft/zune web site: SYMPTOMS If you reset your Zune device, the device incorrectly repeats the restore process. The Zune device automatically starts the restore process after a reset. However, after the step where the firmware is installed, the device repeatedly restarts and runs the restore process instead of completing the process. CAUSE Defective harddrive