Weird and frustrating sign in ERROR MESSAGE!
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Weird and frustrating sign in ERROR MESSAGE!

#  Dec 31, 2007 at 2:42 AM
Join Date:
Dec 31, 2007
Post Count:
20
i havent heard of this particular error. if youre still getting it, post back and let me know, and i can try & help you troubleshoot it. i dont wanna look it all up if you've already solved it, but if you havent, lemme know & i'll try & help you find out
#  Dec 31, 2007 at 2:44 AM
Join Date:
Dec 31, 2007
Post Count:
20
also, if you cant find anything, you can always call zune support. if you try & google part of the error msg, you might be able to find someone with the same error. thats what i did when i had questions about my zune & i wasnt on zuneuser.com yet
#  Dec 31, 2007 at 2:50 AM
Join Date:
Dec 31, 2007
Post Count:
20
here's what i came up with, with a quick google search. it apparently is related to multiple accounts.

Signing into Zune Marketplace? - Yahoo! Answers

Marketplace errors - C00D12D7 Zune pass,not using a zune pass, C00D11D0 [Solved]
(this second one looks most helpful)
#  Dec 21, 2007 at 1:31 AM
Join Date:
Dec 21, 2007
Post Count:
3
I keep getting this error when ever I try to sign into the Zune Marketplace / The Zune Software. My family has two accounts because I, the primary Zune user am only 15, and when I registered I needed to create a parent account. My parents bought me a zune subscription, but it doesn't show up on my/the child account [egl_goddess[at]neomail[dot]com / Handle = Nyxiaus]

I have a screen cap :



This is me trying to sign into the parent account [the one which I am on now]. Have any of you experienced this problem? I really want to use my subscription, but this keeps happening.


Thank you for your time, Rink / Nyx

Edit: I was not trying to burn, sync, or do anything with a song, but I was just trying to sign in.

PostEdit: I tried imputing the email and password manually [ I had it saved to automatic] but the same thing happened. I have tried going to the marketplace homepage and signing in, and going to the settings page, and it still gives me the freaking error. >.<
#  Dec 25, 2007 at 4:37 AM
Join Date:
Dec 21, 2007
Post Count:
3
Does anyone know what the problem is?

I reallly really want to be able to use this stupid subscription!
#  Dec 31, 2007 at 3:26 AM
Join Date:
Dec 21, 2007
Post Count:
3
Thanks a lot!

I was thinking about deleting the 1st account, because when I linked my zune it wanted my d.O.B And I'm 15 so I had to create two accounts. I'm going to call serivce tomorrow also.

Thanks for those two links I hope they help!
#  Mar 22, 2008 at 8:30 AM
Join Date:
Mar 22, 2008
Post Count:
1
#  Jan 09, 2008 at 1:46 AM
Join Date:
Jan 09, 2008
Post Count:
1
Too bad... the Zune device is really nice, but the Zune software is so poorly written it is laughable. Not being able to sign-in or buy zune points really make the Zune experience less than favorable.

When I try to sign it, I get a message that I have no Internet connection.

that is totally absurd. Here I am surfing the next on my road runner account, which has been in place for YEARS.
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