At first I liked the new look of the upgrades. I still like the look on the Zune, although I have found some problems. It seems when I play music the album information will be wrong even though it is correct on my computer. I am sure that will get fixed through upgrades. One thing that I was a little disappointed in was the software for the computer. I have always liked the zune software was so close to the Windows Media Player, and so easy to use, but I don't like the new software. There are a lot of things that I have not figured out how to do yet or even if you can. I can't just right click on a tag and do whatever I want, I still have not figured out how to "find album info". A lot of my tags have copied themselves in my software. Two tags, one will be linked to the track, the other won't be linked to anything, but have :30 sec. of the track on it. Maybe once I get comfortable with the software and Microsoft fixes a few problems I will like it more. I really like that Microsoft can change so much on the Zune with just a firmware change, I like that.