New products can be a pain when trying to get used to them.  There are so many unanswered questions even after giving up and really reading the instruction manual.  The Microsoft Zune PMD has it's fair share of unanswered questions as well.  What is great is that Microsoft is there to answer them.

Zune.net has many troubleshooting tips and tricks to get the Zune up and running the way it should.  There is a section for getting started and learning how to navigate the Zune.  You can even find a section for helping to navigate the software that comes with the Zune.

The software for the Zune is constantly being updated.  Microsoft not only tells you this when ever you sync your Zune but also has this information on the Zune website.  You can always know what your Zune is capable of doing.

The help section on the Internet will tell you how to add music to your Zune and how to delete it.  The accessibility features lists many keyboard shortcuts for the software.  There is even a section under accessibility for the hearing impaired.

In other words if you can not figure out what you need to when it comes to your Zune, Microsoft is there with the answer.